The practices based on evidence are always helpful in ensuring that effective healthcare treatment is provided to the patients for their improved response and increased efficiency of the staff members dealing with the patients (Engle et al., 2021). The patient-centered care is always effective in understanding the health needs of the patients, and how these needs can be fulfilled efficiently without any health damage. The identification of patients’ needs is necessary to ensure that the interventions are successful in improving the health of patients. The emerging technologies make it the need of time to effectively understand the health needs of the patients and early respond to deteriorating conditions for better patient outcomes. This assessment is based on integrating telehealth services to improve the health responses of older adults suffering from type 2 diabetes and involve them effectively in maintaining and regularly monitoring their health level.

Importance of Addressing Patient Engagement 

The patients play a significant role in maintaining positive health outcomes and ensuring the effectiveness of the treatment provided to them by actively participating in the treatment of their health problems (Bhati et al., 2023). The self-management strategy is most effective for older adults as it will allow them to regularly monitor their blood glucose levels maintain a healthy diet and include physical activities in their daily routine for the improvement of their health condition. Patient engagement ensures the prevention of health damage as they can easily communicate with their healthcare providers regarding deteriorating conditions using technological tools and effective monitoring of their blood glucose levels along with the blood pressure and diabetic eating plan.

Management of Patient’s Specific Needs

Patient engagement in maintaining their health situation using telehealth services is one of the major factors in improving the health responses of the patients along with increasing the lifespan (Ezeamii et al., 2024). It involves the patients in the process of decision-making and regularly monitoring their health condition so they can understand the importance of precautionary instructions provided by the health care providers for the management and enhancement of their health level and removing the risks of other diseases that can be caused by the improper handling of the health situation. Moreover, patient engagement is also helpful in addressing the specific needs of the patients which are given below;

Management of Health Needs

The management of blood glucose levels, and blood pressure, and an effective diabetic diet are necessary to ensure that the patients are actively monitoring their health condition and consulting with their healthcare providers for improvement in their health. Patient engagement using telehealth provides a facility for preventing health damage by providing early response.

Economic Needs Management

The patients often face financial hurdles due to which they are unable to access basic healthcare services (Biddell et al., 2023). The integration of telehealth services allows them to monitor their health situation and consult with their healthcare providers without having to pay in-person visits thus increasing the chances of cost-effective care and health services. This may also reduce the chances of retests and hospital readmission which is cost-effective for the healthcare organization and the patients.

Cultural Needs Management

The cultural needs refer to the beliefs and customs of the patients regarding the management of their diabetes and more importantly the diet they want to follow for the improvement of their health condition. This identifies the level of patient satisfaction with the type of treatment provided to them. It will also help healthcare providers in developing health management plans based on their cultural preferences for better participation and active response.

Patient Engagement Strategies

Patient engagement is necessary to ensure the quality of treatment provided to them and the positive health responses. Patient engagement can be effectively integrated into healthcare services by introducing technologies and education necessary for the improvement of the health situation of the patients. A few patient engagement strategies are given below;

• Telehealth technology will increase the engagement of the patients through the remote monitoring of the patient’s health situation.
• The integration of culturally competent healthcare services in the diabetes management plan improves the engagement of patient through open communication regarding their specific needs.
• Remote access to consultation and virtual access to healthcare resources involves the patient in the cost efficiency of their health treatment by understanding their economic health situation.
• The self-management plans and tools help the patients actively participate in improving their health situation.

Impact of Information and Communication Technology

Technological integration is increasing in the healthcare industry due to its effectiveness in improving the health response of the patient by providing early intervention to deteriorating health conditions and increasing the knowledge and information of the patients about the technological tools necessary for their self-management (Stoumpos et al., 2023). This increase in knowledge increases the ability of older adults having type 2 diabetes to properly and regularly, manage their health and diabetic diet for the improvement in the treatment provided to them. The ICT tools can provide decision-making facilities to patients and increase patient access to their health records for better understanding and management of diabetes. The impact of the ICT tools on the health of the patients is given below;

Patient Empowerment

The use of ICT increases patient engagement in managing their health situation through their involvement in the process of making decisions. The identification of the cultural needs of the patients along with the financial situation for the effective development of the health plan strategies and improved response of the patients ensures that the strategies are patient-centered.

Regular Monitoring

The use of telehealth services for the continuous monitoring of the health situation of the patients increases the effectiveness of the health management plans and enhances the awareness of the patients on efficiently using the ICT tools for the improvement of their health condition. Moreover, it provides the enhancement to timely respond to health conditions by actively consulting with their healthcare providers to prevent damages.

Personalized Education and Care Plans 

The integration of ICT tools allows the provision of effective and personalized care plans to patients for the improvement of their health situation and to increase their life spans. The education and care plans are patient-centered due to the different treatment and health needs of the patients (Tahsin et al., 2022). Through the integration of ICT tools and education portals, each individual can be provided education according to their specific health issues, and care plans are developed based on the specific medical history of the patients.

Effective Communication

The communication between the healthcare providers and the patients improved due to the identification of the health needs of the patients and the cultural preferences that need to be integrated into the health management plans of the patients. The use of telehealth services also improves connection and patient-provider relationships through regular consultation for the improvement of the health plan.

Decreasing Health Damages

The integration of ICT tools prevents health damage by providing early health and care services to patients with deteriorating health conditions however, in real-time scenarios this early intervention is not possible as patients have to pay visits to the hospitals which increases the chances of delay thus enhancing the risk of patient health damages (V et al., 2022). The use of ICT is therefore effective because it eliminates the risk of delays and increases the life span of the patients by providing timely care coordination for the betterment of their health situation.

Reducing Healthcare Cost

The most effective use of ICT in the healthcare facility is the reduction in the cost of health services provdie to the patients by educating them about telehealth services and self-management for the timely response of the healthcare providers in case of any emergencies. It reduces the cost of hospital readmissions which is effective for the healthcare organizations and the financial situation of the patients.

Areas of Uncertainty

The basic uncertainty is the lack of knowledge of the patient about the use of ICT tools or any technological devices for the improvement of their health situation. Another factor is the inheritance of cultural preferences of patients in the ICT tools which can not be easy to the technical base of the system (Perez et al., 2022). Moreover, not all patients can introduce costly ICT tools in their healthcare practice because of their financial situation. In the case of older adults family involvement is one of the major factors in managing and monitoring the health situation of the patient which needs to be explored further for effective treatment.

Value and Relevance of Technology

The integration of technology into the medical facility for the improvement of the health situation of the patients holds great significance as it allows the early intervention of the healthcare providers in managing the deteriorating health situations effectively and incraesing the chances of health safety by preventing health damage (Borycki & Kushniruk, 2023). It engages patients in the timely monitoring of their health and early consulting with their healthcare providers in case of emergencies or changes in health management plans and medications. Telehealth services are effective for older adults due to their inability to pay regular visits to the hospitals. The educational platforms increase the awareness of older adults regarding the seriousness of their health situations and the prevention of health problems. The integration of EHR in teh clinical facility keeps the patient and the providers updated about the health situation of the patients.

Effective Communication Strategies

The technology intervention can only be successful if honest and accurate communication is conducted between the providers and the patients. This communication is necessary to remove language and other barriers along with ensuring the privacy of the patient data. A few communication strategies are given below;

• The communication between the patient and the healthcare providers needs to be clear and transparent for the satisfaction of the patient with the quality of treatment that will be provided to them.
• The educational content integrated into the communication strategies needs to be culturally considerate proving knowledge in their language which will be easily understandable to them.
• Communicating through EHR and telehealth services must be based on HIPAA rules and regulations focusing on the security of patient information.
• The communication should be simple and based on simplified medical concepts for the better understanding of the patients.
• The integration of various language support systems in the ICT tools will be effective in addressing the culturally diverse needs of the population.
• The features of the ICT tools must be user friendly thus providing voice notes, and reading options for people having different disabilities.
• The ICT tools should be considerate of the educational background of the patients thus providing them the option to choose their health topic and provide simplified content.

Innovative Strategi

The telehealth services were developed based on consideration of the cultural diversity of the population which ensures its sustainability and efficiency in maintaining positive health responses of the patients along with validating the efficiency of the healthcare providers and the stakeholders in developing and implementing policies that are best in the interest of patients. In telehealth services, culturally considerate diet plans can be included for providing patient-centered care and effective healthcare treatment for the improvement of the health of the patients.

Multilingual Applications

The applications are based on technology and are developed to ensure that they are effective in providing quality treatment to the patients by integrating a multilingual approach for the effective understanding of the patients regarding the health services provided to them. The multilingual approach is suitable for the patient’s satisfaction and efficiency in acting actively on the health management plan.

Electronic Health Records

The EHR systems are also based on culturally competent and effective healthcare strategies necessary for the organization and maintenance of patient data. The EHR can be developed based on culturally competent strategies and with the use of linguistically effective approaches to meet the needs of the patients.

Ethical Considerations

The technology integrated must use patient data to generate positive results for the health of the patients. The safety of patient information is the priority of every healthcare organization and without the assurance of the security and privacy of patient data, no healthcare system can be effective whether it is based on technology or not. The patient data authentication and verification processes must be efficient and updated to keep the safety of the data while transferring it from one location to another.

Mitigating the Risk of Adverse Outcomes

The risks identified and occurred due to the inequality in the quality of services provided to the patients create outcomes that are not favorable for the patients, staff members, and healthcare providers thus decreasing the effectiveness of the healthcare organizations in maintaining the positive environment of the healthcare facility for the better outcomes of the patients (Vela et al., 2022). Moreover, these adverse outcomes are decreasing the effectiveness of the technology in producing quality feedback for the patient thus reducing the integration of the technology in the healthcare organizations. A few factors that can be used to mitigate the risk of adverse outcomes are given below;

• The initiatives taken at the community level are effective in ensuring equality of services for all irrespective of any discriminatory factor.
• Providing free use of healthcare devices for patients having low income could be a major in removing inequality and ensuring patient-centered care for every individual.
• To remove the inequality based on insufficient knowledge of technology by conducting training and workshops will be effective for the patients to feel valued.
• The training programs should be considerate of the cultural and linguistic preferences of the patients having different backgrounds and educational situations for the effectiveness of their treatment and improvement in their health.
• The patient portals should be developed based on culturally considerate approaches to ensure that all the patients can benefit from the technology.
• Healthcare services must comply with the rules and regulations provided by HIPAA to ensure the safety and confidentiality of patient information.

NURS FPX 6011 Assessment 1 Conclusion

The identification of the needs of the patients is necessary to ensure that quality treatment is provided to the patients according to their cultural and linguistic needs which is best suitable to ensure the effectiveness of the technology integrated into the healthcare organization (Handtke et al., 2019). Patient engagement in the identification of the best technology is necessary to ensure that the implemented innovative strategies are best for the patients. The integration of ICT improves patient response by increasing its value and relevancy for patients having different treatment needs and preferences. Along with the implementation of innovative strategies for technological integration, the risks linked with technology and the inequality in the provision of technology must be identified and overcome for the effectiveness of the treatment.

NURS FPX 6011 Assessment 1 References

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